Education marketing
30 days of
enrolment work.
Spend week one getting one set of course facts right, because every ad, listing and AI answer repeats them. Week two, make every enquiry traceable to an enrolment. Week three, get found and quoted. Week four, aim spend at the next dates students act on, such as ATARs out on 16 December for NSW and ACT. The rules set the order: RTOs must show their code and course details, and follow-up needs consent under the Spam Act.
Why
this order.
Education marketing repeats the same facts in a lot of places: the website, Google, admissions centres, Your Career, agents, brochures and now AI answers. If a fact is wrong at the source, every channel spreads the mistake. So the first week builds one approved set of facts.
Tracking comes second because enrolments take weeks or months to close. Start counting now and you'll have real numbers by the next intake. Being found comes third. Paid campaigns come last, so they land on correct pages and can be measured from the first dollar.
Your
30 days.
Pick your type of provider to see the tasks that apply. Your ticks are saved in this browser only. Each task says why it matters, and the sections below give the rule or source it rests on.
30-day enrolment plan
Tick it off,
week by week.
Pick your type of provider to see the tasks that apply. Your ticks are saved in this browser only.
Week 1: one set of facts
Week 2: enquiries you can trace
Week 3: found and quoted
Week 4: the dates ahead
Done
0 / 19
Saved on this device only. Clearing your browser data clears your ticks.
Week one:
one set of facts.
For each course or year level, write down fees all in, what they cover, duration, entry requirements, start dates, how to apply, and codes. RTOs need the RTO code or a National Register link, and each course's code and title as listed on the National Register. Anything aimed at overseas students needs your CRICOS registered name and number.
Then compare. Open your listings on Your Career, your admissions centre, ComparED and agent sites, and fix differences at the source. A language school in Surry Hills and a TAFE campus in Ourimbah have the same problem here: old facts outlive the brochure they came from.
Week two:
enquiries you can trace.
Count enquiries, tour or open day bookings, applications started and applications submitted as separate events, not one 'conversion'. Keep the source with each enquiry: the campaign, the ad click ID and the first page they landed on. Then each enrolment can be matched back to what brought it in.
Agree who replies to each type of enquiry and by when, then send a test enquiry yourself, by form and by phone. Under the Spam Act you need consent, accurate sender details and a working unsubscribe, and it's up to you to prove consent. Add a tick box people choose themselves, and keep the record of who agreed, when and how.
Week three:
found and quoted.
Google Business Profile: Google says not to create more than one profile per location, and that publicly facing departments that operate as distinct entities should have their own, typically with their own entrance. Names must match the real world, with no extra keywords or taglines. A school with a junior campus across town usually needs two profiles, not one.
Move fees and entry requirements out of PDFs and into page text. Google's AI features use pages that are indexed and eligible to show with a snippet. Then ask every recent graduate or parent for a review, not only the happy ones: Google's policy bans selectively asking customers for positive reviews, and incentives for reviews too.
Week four:
the dates ahead.
Write down the dates in the next 90 days that matter to your students. For NSW and ACT school leavers this year, UAC releases ATARs on 16 December and the first ATAR-based offers on 23 December. For schools it's the next tours and the intake deadline. For RTOs, the next start date. For international providers, visa processing slows once you pass 80% of your allocation, so check where you sit before pushing offshore ads.
Then aim the spend: search for course and place terms, and social for parents and adults, within the age rules for social ads. Finish by booking a monthly review of enquiries, applications and enrolments by source. The budget page shows how to set a ceiling per enrolment.
What I see most often
What I'd check first
in a provider's first month.
- 1
Three versions of the fees
Different fees or dates on the website, the brochure and a directory or agent listing, with nobody sure which is current.
- 2
Enquiries with no source
Enquiries arriving by form, phone and email with no record of where they came from, so enrolments can't be traced back.
- 3
Campaigns before the facts
Ads already running to course pages that are missing fees, codes or the next start date.
The honest bit. Thirty days won't fill this year's intake. It sets up the facts and the tracking that make next intake's marketing cheaper and easier to judge.
Questions
people ask.
What should be in an education marketing plan?
One approved set of course facts, tracking from enquiry to enrolment, a plan for being found in search and AI answers, and campaigns timed to the dates students act on, such as ATAR release and offer rounds.
When should a school start marketing for next year?
Earlier than most do. Independent Schools Queensland found two in three parents began looking at least two years ahead. So keep the basics running all year, with extra effort around tours and the intake deadline.
Can I email people who enquired about a course?
About that enquiry, yes. For ongoing marketing you need consent: the ACMA says express consent is more reliable than inferred consent, and it's up to you to prove it.
Does each campus need its own Google Business Profile?
If it receives visitors at its own address, usually yes. Google says not to create more than one profile per location, and publicly facing departments that operate separately can have their own.
Related
Keep
going.
Get a free
search audit.
Takes a minute. Audits come back within 1 to 2 business days. For anything else, I'll get back to you as soon as possible.
What happens next
- 1I'll ask for read-only access, or just your website for a search audit.
- 2I go through it and write up the 3 biggest fixes.
- 3A 20-minute call to walk you through it. No pitch unless you ask.
