Industries
Same methods.
Different buyers.
I do digital marketing for Australian businesses across e-commerce, trades, health, finance, B2B, education and not-for-profits. A plumber's customer and an online shopper don't decide the same way, search the same way or answer to the same rules. So each industry gets its own hub: how those buyers choose, where the money usually leaks, and the rules you can't afford to miss.
Pick your
industry.
21 hubs are open so far. I build them one at a time, properly, instead of a page per industry with the name swapped. Not open yet? The free audit works for any business.
- I run an online storeE-commerceOpen the hub
- I run a trade or construction businessTrades and constructionOpen the hub
- I run a health clinicHealthOpen the hub
- I run a B2B companyB2BOpen the hub
- I run a finance or lending businessFinanceOpen the hub
- I run a law firmLegalOpen the hub
- I run a not-for-profitNot-for-profitOpen the hub
- I run a school, college or training providerEducationOpen the hub
- I run a café, restaurant or venueHospitalityOpen the hub
- I run a dental practiceDentalOpen the hub
- I run an NDIS or aged care providerNDIS and aged careOpen the hub
- I run a real estate agencyReal estateOpen the hub
- I run an accounting or bookkeeping practiceAccountingOpen the hub
- I run a coaching businessCoachingOpen the hub
- I run a gym or fitness studioGyms and fitnessOpen the hub
- I run a salon or beauty clinicBeauty and salonsOpen the hub
- I run a car dealer or mechanicAutomotiveOpen the hub
- I run a solar or battery businessSolar and energyOpen the hub
- I run a software or SaaS companySaaS and softwareOpen the hub
- I run a franchise networkFranchisesOpen the hub
- I run a small local businessSmall businessOpen the hub
- I run a marketing agencyAgenciesHub in progress
In my experience
Across the industries I've worked in, the basics barely change: tracking you can trust, ads that match the search, a page that answers the worry. What changes is the worry. An online shopper is worried about paying too much. Someone booking a plumber is worried about who turns up. Someone choosing a lender is worried about the catch. Get the worry right and most of the marketing follows.
The rule that
catches each one out.
One advertising rule per industry that I check before any ad goes live, with the official source. Checked 27 October 2026. This is a marketer's checklist, not legal advice.
- Trades
In NSW, ads for electrical, plumbing, gas fitting, draining and air conditioning work must show the licensee's name and licence number. That includes your Google Ads and Facebook posts, not just the side of the ute.
What to do: Put the licence number in your site footer, your Google Business Profile and every ad template once, so nobody has to remember.
- Health
Regulated health services can't use testimonials in advertising. Reviews that mention symptoms, diagnosis, treatment or outcomes count, even on your own site. Comments about service, like friendly staff or easy parking, are generally fine.
What to do: Check every review widget and social proof block on your site before you run ads to it. That's usually where the problem sits.
- Finance
ASIC's guide on advertising financial products and credit (RG 234) expects the headline message to match the fine print. A big rate up top with the catch in tiny type is exactly what it warns against.
What to do: Write the ad so the headline still holds true if someone never reads the small print. If it doesn't, change the headline, not the font size.
- Education
Registered training organisations must show their registration code in marketing, and keep nationally recognised training clearly separate from other courses. That applies to material agencies and partners publish for them too.
What to do: If an agency runs your ads, the code goes in their templates as well. 'The agency did it' isn't a defence.
- Not-for-profit
Google Ad Grants accounts must keep a 5% click-through rate each month. Miss it two months in a row and the account is switched off until it's fixed.
What to do: Cut the broad, low-intent keywords that soak up impressions. A smaller account that people click beats a big one Google turns off.
- B2B
Cold email and SMS fall under the Spam Act. The ACMA says you need consent, your real business details, and a working unsubscribe, and it doesn't carve out business inboxes.
What to do: Treat outreach as a way to start a conversation with people who opted in, not a list you bought. It also gets better reply rates.
- Coaching
Claims about future results need reasonable grounds when you make them. In the We Buy Houses seminar and mentoring case, the court found student testimonials misleading.
What to do: Sell the process, not a promised income or outcome. Use client words with context, and only results that are typical.
- Accounting
Registered tax and BAS agents must tell prospective clients how to check the TPB register and how to complain, and the TPB says a public website is one way to do it.
What to do: Put the information on your website, with your registration number. It is a trust signal you already have to give.
- Real estate
From 17 November 2026, NSW residential sale ads must show a price or price range, not below the agent's estimate, for agency agreements signed from that date.
What to do: Update ad templates and portal listings now, and fix any online ad within 1 business day if an offer changes the picture.
- NDIS and aged care
The NDIA doesn't endorse or approve any products or services, so 'NDIS approved' is likely to breach the Australian Consumer Law.
What to do: Say what you offer and that participants can check whether it fits their plan. Never say it's covered for everyone.
- Dental
There are 13 recognised dental specialties, and cosmetic dentistry isn't one. 'Specialises in' is likely to mislead without specialist registration.
What to do: Use 'experience in' wording, and check every page title, Google profile and ad headline for 'specialist'.
- Franchises
From 1 November 2025, each marketing fund needs its own bank account, and the fund statement is due within 4 months of year end.
What to do: Report fund spend line by line, not 'TV 50%'. A clear statement is also the best answer to 'what do we get for our fees?'
- Solar and energy
Door-to-door solar sales are limited to weekdays 9am to 6pm and Saturdays 9am to 5pm, buyers get a 10 business day cooling-off, and no payment can be taken during it.
What to do: Build the cooling-off into your sales process and say it plainly. If you buy leads, check how they were collected.
- Automotive
NSW dealer ads must show dealer charges in dollars and not use 'on-road costs' wording for statutory charges, and a priced used car needs its rego or stock number.
What to do: Lead with the drive-away price as one figure, and add the licence number to every ad and the website.
- Gyms and fitness
The ACCC has warned that 'No Contracts' is likely misleading if members must give written notice, pay during a notice period or pay to leave.
What to do: Say exactly how cancelling works, in the ad and on the join page, instead of 'no contract'.
- Beauty and salons
The TGA says ads can't refer to prescription-only injectables, including generic terms like 'anti-wrinkle injections' and 'dermal fillers', nicknames and hashtags.
What to do: Advertise the consultation, not the product, and check every caption and hashtag before it goes up.
- SaaS and software
In August 2026 the Federal Court found eHarmony misled consumers on automatic renewal, cancellation and 'free' membership. Subscriptions are an ACCC priority.
What to do: Show the renewal date, the full price after any trial and how to cancel, right next to the sign-up button.
The periodic table
of marketing.
Industries, methods, buyer psychology and free tools as elements. Pick an industry and see which methods and principles it leans on most.
- Industries
- Methods
- Psychology
- Free tools
Pick an element to see what it connects to.
Questions
people ask.
Do you only work with certain industries?
No. I've worked across online stores, trades, finance, health, B2B, education and not-for-profits. The methods stay the same. What changes is how the buyer decides, what they search, and which rules apply.
My industry doesn't have a hub yet. Can you still help?
Yes. The hubs are built one at a time, properly, rather than all at once with thin pages. If yours isn't here yet, the free audit is the place to start. It's done on your business, not on a template.
Which industries have the strictest advertising rules?
Health and finance, by a long way. Registered health practitioners must follow Ahpra's advertising guidelines, which limit testimonials and claims about outcomes. Financial products and credit fall under ASIC's guidance on advertising. Every industry also sits under the Australian Consumer Law, which bans misleading claims and fake reviews.
Is the industry rules section legal advice?
No. It's a marketer's checklist of the rules I check before running ads, with a link to the official source for each. For anything specific to your business, talk to the regulator or a lawyer.
Your industry,
your numbers.
Takes a minute. Audits come back within 1 to 2 business days. For anything else, I'll get back to you as soon as possible.
What happens next
- 1I'll ask for read-only access, or just your website for a search audit.
- 2I go through it and write up the 3 biggest fixes.
- 3A 20-minute call to walk you through it. No pitch unless you ask.
