Solar and energy marketing

Facebook and Instagram ads
for solar.

Facebook and Instagram reach homeowners before they search, which is why they're good for battery and solar sales and why the leads are patchier than Google's. The fix is in the form: in the 2021 Census, 30.6% of homes were rented and 16% were apartments, so ask about ownership and home type before the contact details. Use the Higher intent form type, which adds a review step, and once you have enough volume, send lead stages back from your CRM so Meta can optimise for leads that turn into installs.

Interrupting
the right people.

On Google, the buyer comes to you. On Facebook and Instagram you're interrupting someone who was looking at their cousin's wedding photos. That's not a weakness. A big winter bill, a neighbour's new battery and a news story about the rebate all happen before anyone types a search, and social ads can be there for that moment.

But interruption brings in people who were never going to buy. Some rent. Some live in an apartment block in Chatswood with a strata committee that will take a year to agree on anything. Some tapped the form because it was already filled in with their details. A solar lead form has to do the filtering that a search query does for you on Google.

The form
does the filtering.

The numbers make the case. In the 2021 Census, 31% of occupied homes were owned outright, 35% with a mortgage and 30.6% rented, and 16% of dwellings were apartments. Your audience isn't the Census, but those shares are a fair warning of how many leads can't sign a rooftop contract.

Instant forms let you ask multiple choice questions and, with conditional logic, send people who answer a certain way to a closing screen without submitting their details. Put the ownership and home type questions first. A renter who learns up front that the offer is for owners hasn't wasted your sales team's time, or their own.

Pick the questions you'd use and see what they do to your lead count.

Lead form filter

Fewer leads,
more roofs.

Pick the questions on your instant form. The tool estimates how many leads would be left after the screening questions, using Census shares as a rough guide, and whether that's enough for Meta's conversion leads goal. The lead count is made up.

Questions on the form

Leads left a month (rough)

0

    The Census shares describe all homes, not the people who click your ad, so treat the number as a range. Your own form answers will tell you the real split within a month.

    Volume or
    higher intent?

    Meta offers three form types. 'More volume' is quick to fill out and submit. 'Higher intent' adds a review step to confirm the details before sending. 'Rich creative' gives more room to explain the offer.

    For solar I'd start with higher intent. A battery quote involves a phone call and usually a site visit, so a lead who doesn't remember filling in the form costs a lot more than the extra friction saves. If cost per lead climbs and quality doesn't improve, test the other type for a month, with the same questions, and compare signed jobs, not leads.

    Creative that
    looks like your street.

    The best-performing solar ads typically look like something a neighbour would post. A battery on a garage wall in Kincumber. The installer explaining, on their phone camera, what the app shows at 9pm. A short clip from a real job, with the customer's OK and the house number out of shot. Stock photos of a family on a sunny roof tell people this is an ad. Real installs tell them it's local.

    If the ad mentions the discount, give the figure the same treatment it gets everywhere else: a size, a date and the program's name. The battery rebate page has the wording, and the solar advertising rules page covers 'free' offers and payback claims. NSW ads for electrical work need the licensee's name and licence number, and social posts count: the rule covers all advertising.

    Tell Meta
    which leads signed.

    Left alone, Meta finds more people like the ones who fill in your form. If half of them rent, you get more renters. The Conversions API for CRM lets you upload lead stages from your CRM and optimise for conversion leads, which Meta says may bring higher quality leads.

    There are conditions. Meta asks for at least 200 leads a month, uploads at least daily, and a target stage that happens within 28 days of the lead. That last one matters for solar. A signed battery contract can take longer than four weeks, especially when buyers wait for three quotes. So optimise for an earlier stage that does happen inside the window, such as 'site visit booked', and keep tracking signed jobs alongside it.

    Below 200 leads a month, don't force it. Run a normal lead campaign, record every lead's stage anyway, and switch when the volume is there.

    What I see most often

    What I'd check first
    on a solar Facebook account.

    1. 1

      No ownership question

      Forms that ask for name, phone and email and nothing else, so the sales team finds out on the call that the person rents.

    2. 2

      Leads downloaded once a week

      Form leads sitting in Meta's lead centre for days because nobody connected them to the CRM or an email alert.

    3. 3

      Stock creative and an undated rebate number

      A generic rooftop photo with a big discount figure and no size or date, running months after it was set up.

    The honest bit. Social ads won't create demand that isn't there. If the households in your area are mostly renters or apartment owners, a better form just shows you that sooner. Sometimes the right answer is a smaller area and a smaller budget.

    Questions
    people ask.

    Do Facebook ads work for solar companies?

    Often, for battery and solar sales where people need a nudge before they search. They work best with local installs in the creative, a form that screens out renters and apartments, and a call back within the hour.

    What questions should a solar lead form ask?

    Start with home ownership and home type, then postcode, then whether they already have solar and when they want it installed. With conditional logic, answers that rule someone out can close the form without submitting.

    Should I use Meta's higher intent lead form?

    For solar, usually yes. It adds a review step before submitting, which cuts accidental leads. Compare it against 'more volume' on signed jobs, not cost per lead.

    How do I send solar sales back to Meta?

    Use the Conversions API for CRM. Meta asks for 200 leads a month and a stage reached within 28 days, so for solar send 'site visit booked' as well as signed jobs.

    Related

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