SaaS and software marketing

SaaS
SEO.

SaaS SEO is matching each kind of software search to the page it needs: category searches, problem and template searches, 'alternatives' and 'vs' searches, pricing searches and integration searches, while keeping existing users' 'login' searches out of the numbers. Google's spam policies warn against many pages generated mainly to manipulate rankings, so it's one strong page per job, not one per keyword. And because many SaaS sites run on JavaScript, links must be real links with an href or Google may never find the pages.

Five kinds
of SaaS search.

Software searches fall into a handful of jobs, and each needs a different page. Mixing them up is the most common reason SaaS sites get traffic that never signs up.

SearchExampleThe page it needs
Category'rostering software australia'A category page in the buyer's words, with who it suits
Problem or template'staff roster template excel'A genuinely useful guide or template
Comparison'[competitor] alternatives', 'x vs y'An honest alternatives page, and a few 'vs' pages
Pricing'rostering software price'Your pricing page, with real numbers
Integration'rostering software xero integration'A page per integration that matters
Existing users'[your product] login'Your app or help centre. Not new demand

Sort your
own searches.

Paste the searches from Search Console's Performance report, or your Google Ads search terms report. The sorter groups them by the page they need and counts how many pages that really is.

Search sorter

Which page does
each search need?

Paste searches from Search Console, Google Ads or a keyword tool, one per line. The sorter groups them by the page they need. The starting list is made up.

Pages to build

-

    One page per group, not one per search. Google's spam policies treat many near-identical pages made to rank as scaled content or doorway abuse.

    Alternatives
    and 'vs' pages.

    People searching 'alternatives to' the software they use are unhappy with it. That's about as close to buying as a search gets. Most SaaS companies leave these searches to review sites, then wonder why the review sites rank.

    Write one honest alternatives page for your category, and 'you vs them' pages only for the competitors buyers really compare you with. Date them, keep the facts current, and say plainly where the competitor is the better fit. A comparison that is inaccurate or unfair can mislead under the Australian Consumer Law, and a one-sided page doesn't convince anyone anyway.

    Integration and
    template pages.

    Integration searches come from people who already use a tool you connect with. An Australian bookkeeper searching 'job management software MYOB integration' has told you a lot about themselves. Give each integration that matters its own page: what syncs, which way, how often, what doesn't, and how long setup takes. That last part is where most integration pages fall short, and it's exactly what the buyer wants to know.

    Here's where SaaS companies get into trouble. It's tempting to generate 300 integration pages, or a template page for every job title, from one script with the name swapped. Google's spam policies define scaled content abuse as many pages generated for the primary purpose of manipulating search rankings and not helping users, and list using generative AI tools to generate many pages without adding value as an example. Twenty integration pages with real setup detail will beat 300 shells, and won't put the rest of the site at risk.

    Your app, your docs
    and Google.

    Many SaaS marketing sites are built in the same JavaScript framework as the product. That's fine, with a few catches. Google processes JavaScript sites in three phases: crawling, rendering and indexing, and rendering happens later, when resources allow. Google can only find links that are <a> elements with an href attribute, so menus built from click handlers can hide whole sections. And if a page starts with a noindex tag, Google may skip rendering it, so removing noindex with JavaScript may not work.

    Your help centre is often your best SEO asset. Help articles answer specific how-to questions in plain language, and buyers read them during a trial to check whether the product can do what they need. Keep them public, keep them current, and link from each one to the relevant feature page.

    Keep the app itself out of search. Login screens, dashboards and account pages don't belong in Google's index, and they shouldn't be what someone sees when they search your brand.

    The Australian
    angle.

    Plenty of Australian SaaS companies write for an American buyer by default, because that's who the playbooks are written for. Australian buyers search with Australian words: 'award interpretation', 'STP', 'GST', 'NSW public holidays', 'hosted in Australia'. A page that answers those directly is competing with far fewer global sites.

    Use Australian spelling, show prices in AUD, and on consumer plans show one total price including GST. Say where data is stored and when support is open in Australian time. Security or compliance issues troubled 33% of disappointed Australian buyers; a plain security page answers that before they ask.

    Review sites
    rank too.

    For many category searches, G2, Capterra and other comparison sites own the first page. You won't outrank them all, so be visible on them. Successful Australian buyers relied on review and comparison sites (49%), so a complete, current profile in the right category is part of your SEO, not separate from it.

    What I see most often

    What I see
    most often.

    1. 1

      Login searches counted as wins

      Organic reports that celebrate brand traffic when most of it is customers searching for the login page.

    2. 2

      Integration pages with no detail

      A logo, a paragraph and a 'connect' button, with nothing about what syncs or how long setup takes.

    3. 3

      Help centre blocked or buried

      Help articles behind a login, on a separate domain with no links back, or set to noindex by default.

    4. 4

      One-sided comparison pages

      'Us vs them' tables where every row is a tick for us, which buyers ignore and competitors notice.

    The honest bit. SaaS SEO is slow and the searches are small. A category search in Australia might have a few hundred people a month. That's fine if they're buyers, but it means SEO alone rarely carries an early-stage SaaS company. Expect months, not weeks.

    Questions
    people ask.

    What is SaaS SEO?

    Getting a software company found in search for the searches buyers make: the category, the problem, comparisons, pricing and integrations. It's mostly about building the right page for each kind of search.

    Should SaaS companies make 'alternatives' pages?

    Yes, if they're honest. People searching alternatives are close to switching. Keep them accurate and fair, because a comparison that is inaccurate or unfair can mislead.

    Is programmatic SEO safe for SaaS?

    Only when each page is genuinely useful. Google's spam policies treat many pages generated mainly to manipulate rankings as scaled content abuse.

    Can Google index a JavaScript SaaS website?

    Usually, but rendering happens after crawling, and Google can only follow links that are <a> elements with an href. Server-side rendering or pre-rendering still helps.

    Should our help centre be indexed?

    Usually yes. Help articles answer specific questions buyers ask during a trial. Keep the app itself, logins and dashboards, out of the index.

    Related

    Keep
    going.

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