Franchises marketing
One brand.
Every location found.
Multi-location SEO means each real location ranks for searches in its own area. That takes one verified Business Profile per location under the same brand name, and one useful page per location on the brand site. Google's spam policies treat pages targeted at specific regions or cities that funnel users to one page as doorway abuse, so each page needs that store's own details, not the same text with the suburb swapped.
Two halves:
profiles and pages.
Franchise SEO has two halves that need each other. The Business Profile is what shows on the map and in the local pack. The location page on the brand site is what the profile links to, and what can rank in the ordinary results underneath.
Google ranks local results mainly on relevance, distance and how well known a business is, and it counts links to your site and your reviews towards the last one. Distance you can't change. Relevance and prominence come from complete profiles, reviews, and links and mentions from other sites. The location page feeds all of it.
Plenty of networks get one half right. A slick store finder with thin pages behind it, or tidy profiles that all link to the homepage. Both halves, for every location, is the job.
Profiles at
network scale.
Google's rules for chains are short and strict. Every location in the country uses the same name, with no suburb or landmark added. Locations that provide the same service share the same category. One profile per location, never more.
With 10 or more locations, bulk verification lets the business owner or an authorised representative verify the profiles together. Service-area businesses can't use it, so mobile franchises like mowing, cleaning or pest control verify each territory on its own. A business group lets several people manage profiles without sharing a login.
After that, it's housekeeping at scale. These four habits prevent most of the mess.
- Keep one master sheet with a unique store code for each location, and use it for every upload and report.
- Use a local phone number for each store. Google's upload guidance asks for a local number rather than a call centre number where possible.
- Set public holiday hours across the network in one bulk update, not 40 separate edits.
- For mobile franchises, set each territory as a service area within Google's limit of about 2 hours' drive, and hide the home address.
Location pages,
not doorways.
Google defines doorway abuse as sites or pages created to rank for specific, similar search queries. Its examples include pages aimed at specific regions or cities that funnel people to one page, and near-identical pages that exist to sit closer to search results.
That doesn't make location pages bad. A page for a real store, with its own address, team, hours, services and reviews, is useful to someone choosing that store. What crosses the line is a page per suburb, each with the same 400 words and a different place name, built to catch searches.
Mobile franchises feel this most. A mowing franchisee covering 20 suburbs around Tuggerah doesn't need 20 pages. One territory page that names the suburbs, shows the local operator and carries real local reviews is the honest version. Google's AI guide warns against the same thing: creating large numbers of pages to chase search variations.
What goes on
a location page.
Write each page for a customer deciding whether to use this store. If the page would read the same in Penrith and Port Macquarie, it isn't finished. This is the minimum.
- The store's name, address, phone and hours, matching its Business Profile exactly.
- The services this location offers, which may differ from the national list.
- The suburbs or area it covers, in the words customers use.
- The owner or manager, with a real photo.
- Reviews from this store's customers, and a link to its profile.
- Local detail only this store has: parking, the nearest landmark, what it's known for locally.
- Whether the current national offer runs here. The franchise marketing rules page covers the fine print.
Test two
location pages.
Paste the main text of two location pages and the suburb each one is for. The test swaps the place names out, then measures how much wording is shared. It's a rough guide, not how Google measures anything. But a high score means a customer learns nothing new from the second page.
Page overlap test
Two stores.
How different are the pages?
Paste the main text of two location pages and the suburb each is for. It swaps the suburb names out, then measures how much of the wording is shared. A rough guide, not Google's measure. The starting text is made up.
Page B wording shared with page A
-
Sentences to rewrite in page B
Bands, written for this page: over 60% shared reads as the same page with the suburb swapped; 30% to 60% is a heavy template; under 30% is mostly the store's own. Local facts lower the score; padding doesn't.
Store finder,
structure, links.
A store finder is a convenience, not a site structure. If locations only appear after someone types a postcode, there may be no plain link to each page for search engines to follow. Pair the finder with a simple index by state and region that links every location page.
Keep location pages on the main brand domain, in one consistent pattern such as /locations/nsw/erina. A separate website for each franchisee multiplies the work and splits the links between them. Google's doorway examples include multiple websites with slight variations built to reach the same searches.
Links and mentions help prominence, and local ones belong to a store, not the brand. The local paper, a junior footy sponsorship, the chamber of commerce and suppliers all mention one location. Ask franchisees to point those links at their own location page.
When stores
open, move or close.
Networks change every year, and every change is an SEO task. A new store starts with a new profile and no reviews of its own, so it needs a page and a review plan from week one.
A closing store's profile should be marked closed and its page redirected to the nearest open location, so customers and search tools stop being sent there. A move is usually an address update on the same profile. A franchisee sale usually means changing who manages the profile, not creating another one.
Rebrands are covered too. Google says a multi-location business that changes its name may be able to update the name without creating new profiles, if it meets the criteria. Check before you start, not after.
What I see most often
What I'd check first
on multi-location SEO.
- 1
Profiles linked to the homepage
Every location's Business Profile sending people to the brand homepage instead of that store's page.
- 2
Stores reachable only by search box
Store finders with no plain links to the location pages behind them.
- 3
Suburb pages with no store
Pages for suburbs where the network has no location, with the same text as every other page.
The honest bit. Multi-location SEO can't beat distance. A store 15 kilometres from the searcher will rarely outrank three closer ones, however good its page. For areas with no nearby store, the answer is usually ads or a new location, not another page.
Questions
people ask.
What is multi-location SEO?
Getting each location of a business found in its own area. It combines one Business Profile per location with a useful page per location on the main website, plus reviews and local links for each store.
Do franchise location pages count as duplicate content?
Near-identical ones can count as doorway pages. Google's spam policies list pages targeted at specific regions or cities that funnel users to one page as an example. A page with the store's own details, team and services is a different thing.
Can head office manage every franchisee's Google Business Profile?
Yes, with the right set-up. Businesses with 10 or more locations can use bulk verification, and a business group lets several people manage profiles. Who owns the profiles is worth settling in the franchise agreement.
Should each franchisee have its own website?
Usually not. Separate sites multiply the work and split the links. Google's doorway examples include multiple websites with slight variations aimed at the same searches. One brand site with a strong page per location is easier to keep right.
How many location pages should a franchise have?
One per real location or territory. Google warns against creating large numbers of pages to chase search variations, so skip pages for suburbs where you have no store.
Related
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