Beauty and salons marketing

Google Ads
for salons.

Google Ads works for a salon when you pay only for people ready to book a service near you, like 'balayage near me' or 'barber open Sunday', and block the job hunters, DIYers and course seekers who search the same words. Check the location setting first: Google's default and recommended option also reaches people who have shown interest in your targeted locations, not just people in them. If you offer injectables, Google says ads targeting Australia can't use prescription drug terms in the ad or its destination.

Who's really
searching.

The word 'hairdresser' is typed by people who want a haircut, people who want to become hairdressers, and people who want to know what one earns. 'Lash lift' is typed by people booking one and people buying a kit to do it at home. Google Ads charges for the click either way.

So the first job isn't writing ads. It's deciding which searches you'd happily pay for. These are typical patterns in salon accounts, not figures from a study:

SearchExampleWhat to do
Ready to book'skin fade charlestown', 'nails open now erina'Own campaign, own budget, ad points to that service's page and booking link
Comparing'biab vs gel', 'how much is a full head of foils'Cheaper bids, send to a page that answers the question with a price range
Wants a job or course'beauty therapy course', 'hairdresser apprentice jobs'Negative keywords: block them
Doing it themselves'diy brow tint', 'box dye for grey'Usually block, unless you sell retail online
Looking for you by nameyour salon's nameOften cheap. Worth it mainly if other salons bid on your name

Split by service,
not by 'beauty'.

One campaign called 'Salon' with every keyword in it hands Google the choice of where your money goes. It'll usually pick whatever is cheapest to get a click on, which isn't always what you want to sell.

Split campaigns by the services you most want more of, each with its own budget. A colour campaign, a cut campaign and a brows campaign let you put more behind the service with spare chair time and the better margin. If Saturdays are full and Tuesdays aren't, the campaign for Tuesday's services gets the money.

Every ad should land on the page for that service, with its price range and the booking button above the fold. Sending a 'brow lamination Gosford' click to your home page makes the person hunt for it, and plenty won't.

Two settings
that waste money.

The first is location. Google's advanced location options offer 'Presence or interest', which is the default and recommended setting, and 'Presence'. Presence reaches people who are likely to be located, or regularly located, in the locations you've targeted. The default adds people who have only shown interest in the area. For a business people must physically visit, someone in Perth reading about Terrigal isn't a booking. Switch to Presence.

The second is the clock. A new campaign runs all day, every day, unless you set an ad schedule. Ads that send people to an online booking page can run overnight, because people book from bed. Ads with a call button shouldn't, because a call at 9pm to a closed salon is a click you paid for and a client you disappointed.

For a mobile hair and makeup artist, target the suburbs you actually travel to, and leave out the ones where the travel time eats the margin.

Sort your
search terms.

Paste the search terms from the last 30 days, from Insights and reports in Google Ads, or a keyword list you're planning.

Search term sorter

Which searches
are worth paying for?

Paste search terms, one per line, from your Google Ads search terms report or a keyword list. It sorts each one by what the person probably wants, flags prescription terms you can't bid on, and builds a starting list of negative keywords. The sample terms are made up.

Ready to book

0

Starting negative keywords

None yet.

A word-match framework, not Google's own classification. Read every term before you add a negative: 'course' blocks 'course of laser sessions' too.

Skin clinics
have extra limits.

Google's healthcare and medicines policy restricts the use of prescription drug terms in ads, landing pages, and keywords. So 'lip filler near me' and 'anti-wrinkle injections Sydney' aren't keywords a clinic can use, and a landing page that names the product can get the whole ad disapproved. The TGA rule sits underneath it: ads can't refer to prescription-only injectables, including generic terms like 'anti-wrinkle injections'.

There's a second limit people miss. Google's personalised advertising policy lists invasive medical procedures, including cosmetic surgery, surgical procedures or injections as a sensitive health category. Ads in it can't use Customer Match, your data segments (remarketing lists), lookalike segments or audience expansion. Location targeting and Google's own predefined audiences are still allowed.

In plain terms: a clinic can't upload its client list to chase past injectable clients with ads, and can't follow website visitors around the internet. Search ads on non-prescription words, such as 'skin consultation Newcastle' or 'pigmentation treatment Chatswood', are where the budget belongs. For the wider rules, see the cosmetic and skin clinic page.

How the
budget behaves.

Google Ads budgets are averages. On a given day a campaign might spend up to twice its average daily budget, and over the month it won't spend more than 30.4 times the daily figure. So a $20 daily budget can cost $40 on a busy Saturday, and around $608 across a month.

That matters for a small salon watching cash. Set the daily figure from the monthly amount you're comfortable with, divided by 30.4, and stop checking it day by day. The salon budget page works out that monthly figure from your empty chair hours.

Count bookings,
not clicks.

A click is someone looking. A booking is someone coming in. Most salon accounts I'd look at report the first and guess the second.

At minimum, track clicks on the booking button and calls from the ads. Better, tag the ad's final URL so the booking system or Google Analytics can see where the visitor came from: Google says always use utm_source, utm_medium and utm_campaign when you build tagged links. Then once a month, count the clients from ads who booked again. A campaign that brings bargain hunters who never return looks cheap and isn't.

What I see most often

What I'd check first
in a salon's Google Ads.

  1. 1

    Location left on the default

    Campaigns set to 'Presence or interest', so ads show to people outside the area who've only looked it up.

  2. 2

    Jobs and courses in the search terms

    Search terms reports full of 'course', 'apprentice', 'salary' and 'kit', with no negative keywords added.

  3. 3

    One campaign for every service

    Every keyword in a single campaign, so the budget drifts to the cheapest clicks rather than the services with empty chairs.

The honest bit. Google Ads can't fill a chair nobody wants. If your Tuesday is empty because your best stylist doesn't work Tuesdays, ads will bring people who book Saturday instead. And in a shopping centre with five salons, you're all bidding on the same handful of searches. Sometimes the smarter spend is on rebooking the clients you already have.

Questions
people ask.

Are Google Ads worth it for a hair salon?

Often, for searches from people ready to book a specific service near you, such as 'balayage near me'. Block job, course and DIY searches with negative keywords, and judge the ads on clients who come back, not clicks.

Can a beauty clinic advertise Botox on Google?

No. Google says ads targeting Australia can't use prescription drug terms in the ad or its destination, and the TGA bans advertising prescription-only injectables. Advertise a skin consultation instead.

Can a skin clinic use remarketing on Google Ads?

Not for cosmetic injections or other invasive procedures. Google treats them as a sensitive health category where Customer Match, remarketing lists and lookalikes can't be used.

Which location setting should a salon use in Google Ads?

Usually 'Presence', which reaches people who are in, or regularly in, your targeted locations. The default also includes people who have only shown interest in the area.

Why did Google spend more than my daily budget?

A campaign can spend up to twice its average daily budget on one day, but no more than 30.4 times the daily budget across a month.

Related

Keep
going.

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Google Ads audit.

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Rather email? [email protected] or call 0409 710 809