Automotive marketing

What a car business
should spend.

Work the budget back from gross profit, not from a percentage someone quoted. Decide how much of the profit on one sale, or one year of a service customer, you'll pay to win it, multiply by the extra sales you want, then turn that into a daily budget. Google can spend up to twice the average daily budget on a given day, and no more than 30.4 times it in a month, so a monthly figure divided by 30.4 is the number to type in. Dealers price per car sold. Workshops price per customer kept, because a good service customer comes back.

Why a percentage
of revenue misleads.

A common rule of thumb is to spend a set share of revenue on marketing. For car businesses it falls apart fast. A $55,000 new SUV and a $9,000 used hatch can carry similar dollar margins, or the hatch can carry more. A workshop's revenue is a mix of labour and parts with different margins again. A percentage of turnover tells you how big the business is, not what you can afford to pay for one more sale.

Gross profit is the honest starting point. For a dealer that's typically the front-end margin on the car plus what finance, insurance and accessories add. For a workshop it's labour and parts margin over a year of visits. You know these numbers better than any agency does.

Start from
one sale.

The maths is three steps. First, the most you'll pay for one sale: gross profit times the share you're willing to spend. Second, the most you'll pay for one enquiry: that figure divided by how many enquiries it takes to make a sale. Third, the budget: cost per sale times the extra sales you want.

A made-up example. A used car yard in Wyong makes $3,000 gross on an average car and is happy to spend 15% of that, so it can pay up to $450 per car sold. If one in eight enquiries buys, it can pay about $56 per enquiry. Ten extra cars a month means a budget of about $4,500 across every channel, listing fees included.

Work out
your budget.

Pick dealer or workshop and put in your own numbers. The starting figures are made up. It runs in your browser and nothing is sent anywhere.

Budget from profit

What can you
afford per sale?

Put in your own numbers. The starting figures are made up. The daily budget uses Google's rule that a campaign spends no more than 30.4 times its daily budget in a month.

Most you can pay per car sold

$0

Most you can pay per enquiry

$0

Monthly budget, all channels
Left for Google and Meta after listing fees
Google Ads daily budget (monthly / 30.4)
Most Google can spend on one busy day

If you split the remainder between Google and Meta, put the Google share through the daily figure. Meta reportedly can spend up to 75% over a daily budget on some days, capped at seven times it per week.

Workshops: count
the customer, not the job.

A first service at $280 can look like it doesn't justify a $90 ad cost. But a customer who likes you comes back at every service interval, for tyres, brakes and the odd surprise, and in NSW most cars over five years old need a yearly safety inspection. Value them on what a kept customer is worth over a year or two, and the sums change.

There's a lot of customer to win. The head of the Australian Automotive Aftermarket Association told CHOICE that Australia has nearly 20 million vehicles on the road, and half are under warranty, and a 2026 survey for the same association found 44% of owners think they have to service at the dealer to keep it. Workshops that answer that belief plainly are competing for customers who are paying more than they need to.

Where the
money goes.

For most dealers the biggest line isn't Google or Meta. It's listing fees. In carsales' 2026 report, car comparison sites influenced the research of 51% of buyers, so most yards pay to be there. Count those fees in your cost per sale like any other channel, then compare. The split below is a typical starting shape, not a rule.

  • Dealers: listing sites first, then Google search and vehicle ads for stock and brand, then Facebook and Instagram to bring back people who looked.
  • Workshops: Google Business Profile and reviews cost time, not money, so start there. Then search ads for the jobs you want more of.
  • Tyre, detailing and panel shops: search ads for the job and suburb, and photos of your own work on social.
  • Everyone: hold back a slice to test one new thing each quarter, and judge it on sales.

How the platforms
pace your money.

Google treats your daily budget as an average. On a busy day a campaign can spend up to twice it, and across the month it won't go past 30.4 times it, as Google's budget help page explains. So a $50 daily budget can spend $100 on a Saturday and still land at about $1,520 for the month. That's normal, not a fault.

Meta works in weeks. Jon Loomer, who tracks Meta's ad changes closely, reports that ad sets can now spend up to 75% over the daily budget on some days, capped at seven times it across a week, and that the change was still rolling out. Set budgets you're comfortable seeing on a big day, and judge them over a month.

What I see most often

What I'd check first
in a car business's budget.

  1. 1

    Listing fees left out

    Cost per sale worked out from Google and Meta alone, with the comparison site subscription in a different line of the books, so the cheapest-looking channel is really the dearest.

  2. 2

    Last year's number, rolled over

    A budget set by what was spent last year, not by what a sale is worth now, with no check on whether the extra spend brought extra cars.

  3. 3

    Sales and service in one pot

    One marketing budget shared by sales and the workshop, so whichever department shouts loudest gets it and nobody knows the return on either.

The honest bit. No budget fixes thin stock. If the yard is half empty or the workshop is booked three weeks out, more advertising mostly buys frustration. Sometimes the right budget this month is less, and the money is better spent buying cars or hiring a tech.

Questions
people ask.

How much should a car dealer spend on marketing?

Work it back from gross profit per car. Decide what share of that profit you'll pay to win a sale, multiply by the extra cars you want each month, and include listing site fees. A percentage of revenue is a poor guide because margins differ so much between cars.

How much should a mechanic spend on Google Ads?

Enough to win the bookings you can handle, priced on what a kept customer is worth over a year or two, not on the first job. Set the daily budget as your monthly figure divided by 30.4, because Google can spend up to twice the daily budget on a busy day.

Why did Google spend more than my daily budget?

Because the daily budget is an average. Google can spend up to twice it on a given day, and no more than 30.4 times it in a month. Check the monthly total before worrying about one day.

What's a good cost per lead for a car dealer?

There isn't one number. Divide the most you'll pay per car sold by how many leads it takes to sell one. If you can pay $450 per car and one in eight leads buys, anything under about $56 a lead is working.

Should listing site fees count as marketing?

Yes. In carsales' 2026 report, comparison sites influenced the research of 51% of buyers, and their fees buy enquiries like any ad. Count them in cost per sale so channels are compared fairly.

Related

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